Tus neeg siv Q & A

FAQ

COV LUS UAS PHEEJ NUG

Q1:Are you factory or trading company?

Answer: We are factory, we have R&D team and 22years experience in industrial refrigeration, we design and process chiller for kinds of process cooling needed.

 

Q2:What is processing time?

Answer: Standard model from 1/5ton to 50tons, we have in stock;

Bigger models from above 50tons and Customized chiller: within 15 working days.

60hz Chillers xav tau kev pab 30-40days raws li nyias ua qauv.

 

Q3:What is the warranty?

1 year from HTI-A/W series;

2 years for screw compressor chillers; 

We keep all the parts can be replaced even updated chiller system design;

 

Q4:How to install and start the chiller unit?

Peb muab installation daim duab thiab kua ua ntej chiller paub tseeb hais tias.

Chiller phau ntawv thiab pib video yuav pab tau koj yooj yim khiav lub chiller unit.

 

Q5:If any problem, how can we solve it?

ib tug. Chiller muaj tag nrho cov kev ua yuam kev cov lus qhia, ib zaug muaj tswb, nws yog ib qho yooj yim kom paub;

b. We have detailed instruction for solving the problems whatever by our guidance or local service technician

 

Q6:Which is better, air-cooled or water-cooled?

According to your actual needs, our professional team will give the most reasonable plan.

 

Q7:What is the delivery term available?

EX WORKS, FOB, CFR, CIF

T / T: Down them nyiaj thiab kuas ua ntej zaub mov xa tuaj;

L / C ntawm lub xub ntiag;

 

Q8:Do you offer OEM or ODM service?

Yes. We offer customized service accordingly.

XAV UA HAUJ LWM NROG US?


CONTACT US