Uporabnik Q & A

Pogosta vprašanja


Q1:Are you factory or trading company?

Answer: We are factory, we have R&D team and 22years experience in industrial refrigeration, we design and process chiller for kinds of process cooling needed.


Q2:What is processing time?

Answer: Standard model from 1/5ton to 50tons, we have in stock;

Bigger models from above 50tons and Customized chiller: within 15 working days.

60Hz hladilniki potrebuje 30-40days glede na različne modele.


Q3:What is the warranty?

1 year from HTI-A/W series;

2 years for screw compressor chillers; 

We keep all the parts can be replaced even updated chiller system design;


Q4:How to install and start the chiller unit?

Dobavljamo risbo postavitve in rešitev pred potrdili hladilna naprava.

Hladilna naprava za uporabo in zagon video vam bo pomagal hitro zagnati hladilnega enoto.


Q5:If any problem, how can we solve it?

a. Hladilna naprava ima vsa navodila o napakah, ko je alarm, da je težko vedeti;

b. We have detailed instruction for solving the problems whatever by our guidance or local service technician


Q6:Which is better, air-cooled or water-cooled?

According to your actual needs, our professional team will give the most reasonable plan.


Q7:What is the delivery term available?


T / T: Dol plačila in uravnotežena pred odpremo;

L / C na vpogled;


Q8:Do you offer OEM or ODM service?

Yes. We offer customized service accordingly.

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