Q & A المستخدم


أسئلة مكررة

Q1:Are you factory or trading company?

Answer: We are factory, we have R&D team and 22years experience in industrial refrigeration, we design and process chiller for kinds of process cooling needed.


Q2:What is processing time?

Answer: Standard model from 1/5ton to 50tons, we have in stock;

Bigger models from above 50tons and Customized chiller: within 15 working days.

المبردات 60HZ تحتاج 30-40days وفقا لنماذج مختلفة.


Q3:What is the warranty?

1 year from HTI-A/W series;

2 years for screw compressor chillers; 

We keep all the parts can be replaced even updated chiller system design;


Q4:How to install and start the chiller unit?

نحن توريد المخطط تركيب وحل قبل أن أكد التبريد.

مبرد دليل والبدء في الفيديو سوف تساعدك سهلة لتشغيل وحدة التبريد.


Q5:If any problem, how can we solve it?

ا. مبرد لديه كل تعليمات الخطأ، مرة واحدة لديها التنبيه، فمن السهل أن تعرف.

b. We have detailed instruction for solving the problems whatever by our guidance or local service technician


Q6:Which is better, air-cooled or water-cooled?

According to your actual needs, our professional team will give the most reasonable plan.


Q7:What is the delivery term available?


T / T: دفعة أولى ومتوازن قبل الشحن؛

L / C في الأفق؛


Q8:Do you offer OEM or ODM service?

Yes. We offer customized service accordingly.

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