Q1:Are you factory or trading company?
Answer: We are factory, we have R&D team and 22years experience in industrial refrigeration, we design and process chiller for kinds of process cooling needed.
Q2:What is processing time?
Answer: Standard model from 1/5ton to 50tons, we have in stock;
Bigger models from above 50tons and Customized chiller: within 15 working days.
60Hz Chiller þarf 30-40days samkvæmt mismunandi gerðum.
Q3:What is the warranty?
1 year from HTI-A/W series;
2 years for screw compressor chillers;
We keep all the parts can be replaced even updated chiller system design;
Q4:How to install and start the chiller unit?
Við seljum uppsetningu skýringarmynd og lausn undan Chiller staðfest.
Chiller handbók og byrja vídeó vilja hjálpa þér auðvelt að keyra chiller eining.
Q5:If any problem, how can we solve it?
a. Chiller hefur alla villu leiðbeiningar, þegar hefur viðvörun, það er auðvelt að vita;
b. We have detailed instruction for solving the problems whatever by our guidance or local service technician
Q6:Which is better, air-cooled or water-cooled?
According to your actual needs, our professional team will give the most reasonable plan.
Q7:What is the delivery term available?
EX VIRKAR, FOB, CFR, CIF
T / T: niður greiðslu og í jafnvægi fyrir sendinguna;
L / C á sjón;
Q8:Do you offer OEM or ODM service?
Yes. We offer customized service accordingly.