Umsebenzisi-Q & A

Imibuzo Evame Ukubuzwa

IMIBUZO EJWAYELEKILE UKUBUZWA

Q1:Are you factory or trading company?

Answer: We are factory, we have R&D team and 22years experience in industrial refrigeration, we design and process chiller for kinds of process cooling needed.

 

Q2:What is processing time?

Answer: Standard model from 1/5ton to 50tons, we have in stock;

Bigger models from above 50tons and Customized chiller: within 15 working days.

60hz chillers idinga 30-40days ngokuvumelana onobuhle ezahlukene.

 

Q3:What is the warranty?

1 year from HTI-A/W series;

2 years for screw compressor chillers; 

We keep all the parts can be replaced even updated chiller system design;

 

Q4:How to install and start the chiller unit?

Sisabalalisa ukufakwa umdwebo bese isixazululo ngaphambi Chiller baqinisekisa.

Chiller bhukwana bese uqale ividiyo kuzokusiza lula ukugijima Chiller iyunithi.

 

Q5:If any problem, how can we solve it?

a. Chiller has yonke imiyalelo ngephutha, kanye has alamu, kulula ukwazi;

b. We have detailed instruction for solving the problems whatever by our guidance or local service technician

 

Q6:Which is better, air-cooled or water-cooled?

According to your actual needs, our professional team will give the most reasonable plan.

 

Q7:What is the delivery term available?

EX IMISEBENZI, Fob, CFR, VGA

T / T: Down inkokhelo futhi olinganiselayo ingakafiki imithwalo;

L / C at emehlweni;

 

Q8:Do you offer OEM or ODM service?

Yes. We offer customized service accordingly.

UFUNA UKUSEBENZA UNATHI?


CONTACT US