MASWALI YANAYOULIZWA MARA KWA MARA
Q1:Are you factory or trading company?
Answer: We are factory, we have R&D team and 22years experience in industrial refrigeration, we design and process chiller for kinds of process cooling needed.
Q2:What is processing time?
Answer: Standard model from 1/5ton to 50tons, we have in stock;
Bigger models from above 50tons and Customized chiller: within 15 working days.
60Hz chillers mahitaji 30-40days kwa mujibu wa mifano mbalimbali.
Q3:What is the warranty?
1 year from HTI-A/W series;
2 years for screw compressor chillers;
We keep all the parts can be replaced even updated chiller system design;
Q4:How to install and start the chiller unit?
Sisi ugavi ufungaji mchoro na ufumbuzi kabla chiller kuthibitishwa.
Chiller mwongozo na kuanza video itasaidia rahisi kuendesha chiller kitengo.
Q5:If any problem, how can we solve it?
a. Chiller ina maelekezo yote na makosa, kwa mara nyingine ina kengele, ni rahisi kujua,
b. We have detailed instruction for solving the problems whatever by our guidance or local service technician
Q6:Which is better, air-cooled or water-cooled?
According to your actual needs, our professional team will give the most reasonable plan.
Q7:What is the delivery term available?
EX WORKS, FOB, CFR, CIF
T / T: Down malipo na uwiano kabla ya usafirishaji;
L / C saa mbele;
Q8:Do you offer OEM or ODM service?
Yes. We offer customized service accordingly.